1Introduction & Eligibility
Betone (https://betone.ws) is an online gaming and betting platform serving users in Bangladesh and other countries. These terms and conditions ("Terms") constitute a legal agreement between Betone and its users.
By creating an account on Betone, using the platform, or participating in any game, you are deemed to have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using Betone.
Important: These terms and conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, Betone's decision shall be considered final, while fairness and transparency are upheld.
Betone reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified of any changes via email or through the platform.
2Account Registration
A valid account is required to use Betone's services. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in account termination.
- Each user may only create one account. Multiple accounts belonging to the same person will be closed and any deposited funds may be forfeited.
- It is the user's responsibility to keep their account password secure. Sharing account access with anyone else is strictly prohibited.
- The mobile number and email used for registration must belong to you.
- Accounts may not be opened in the name of a company,
business entity, or third party.
- Any changes to your account details (such as mobile number or email) must be reported to the support team immediately.
After registration, Betone may initiate a KYC (Know Your Customer) verification process, which may require a copy of your National ID or passport.
3Age Verification
Betone strictly prohibits the use of the platform by anyone under the age of 18. Online gaming and betting is for adults only.
- You must confirm that you are at least 18 years of age at the time of registration.
- Betone may request a government-issued ID at any time for age verification purposes.
- If a user is found to be underage, their account will be closed immediately and any deposited funds will be subject to special review for potential refund.
- If a parent or guardian becomes aware that their minor child has been using an account, please contact support@betone.ws immediately.
4Deposits & Withdrawals
Betone supports deposits and withdrawals through Bangladesh's popular mobile banking services. All financial transactions are processed via secure, encrypted connections.
- The minimum deposit amount is subject to the limits set on the platform.
- Withdrawal requests are processed within 24 hours; however, delays may occur if KYC verification has not been completed.
- Withdrawals must be made to the same payment method used for the deposit.
- Withdrawals to third-party accounts are strictly prohibited. Funds may only be withdrawn to a payment account held in your own name.
- If a withdrawal is requested before meeting the wagering requirements of a deposit bonus, the bonus will be cancelled.
- Betone reserves the right to temporarily hold withdrawals in cases of suspicious transactions.
Please Note: Fast and secure transactions are available via bKash, Nagad, and Rocket. Please ensure all transaction details are entered correctly — Betone is not responsible for errors caused by incorrect information.
5Bonuses & Promotions
Betone regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which must be read before acceptance.
- The welcome bonus is available to new members only and applies to the first deposit.
- Each bonus has its own wagering requirement. Bonus funds cannot be withdrawn until the wagering requirement has been met.
- Claiming the same bonus more than once is strictly prohibited. If detected, both the bonus and any associated winnings will be forfeited.
- All bonus offers have an expiry date. Any unused bonus will be automatically cancelled once it expires.
- Betone reserves the right to modify or cancel any bonus offer at any time.
- Terms for free spins and cashback offers apply separately.
6Gameplay Rules
All game outcomes on Betone are determined through RNG (Random Number Generator) technology, which is regularly audited and certified by independent third parties — ensuring results are completely random and unbiased.
- Betone is not responsible for disconnections during gameplay, but the system automatically saves your game state.
- If a technical error results in an abnormal win or loss, Betone reserves the right to void that round.
- The dealer's decision is final in all Live Casino games.
- Sports Betting wagers will be settled after official results are published.
- Bets placed on erroneous quotes or odds may be voided.
7Prohibited Activities
The following activities are strictly prohibited on Betone to ensure the fairness and security of the platform:
- Playing games using automated software, bots, or scripts.
- Collusion (attempting to win unfairly by conspiring with other players).
- Bonus abuse – claiming bonuses through multiple accounts or by providing false information.
- Using funds from money laundering or illegal sources on the platform.
- Attempting unauthorized access to another member's account.
- Intentionally exploiting any technical vulnerabilities in the platform.
- Threatening, harassing, or using abusive language toward our support team or other members.
Any such activity, once detected, will result in immediate account closure, forfeiture of funds, and potential legal action.
8Security & Privacy
Betone uses industry-leading technology to protect users' personal data. All information is secured with 256-bit SSL encryption.
- Your personal information will never be shared with third parties, except where required by law.
- It is strongly recommended that you keep two-factor authentication (2FA) enabled to maintain the security of your account.
- If you notice any suspicious activity on your account, contact support immediately.
- To learn more about how we collect and use your information, please see our Privacy Policy Read.
9Responsible Gaming
Betone believes gaming is a form of entertainment, not a source of income. We are committed to responsible gaming and are here to help members build healthy gaming habits.
- Each member can set their own deposit limits, betting limits, and session time limits.
- Cooling-off periods and long-term self-exclusion options are available free of charge.
- If you notice signs of gaming addiction, please reach out to our support team.
- To learn more about responsible gaming, visit our Responsible Gaming View page.
Please Note: Chasing losses with more bets is never the answer. If you feel like you're losing control, stop immediately and contact us.
10Account Suspension & Closure
Betone reserves the right to temporarily or permanently close an account under the following circumstances:
- Any violation of the Terms and Conditions.
- Providing false information during KYC verification.
- Evidence of suspicious financial transactions or fraud.
- Operating multiple accounts.
- Use of prohibited software.
Members may request account closure at any time. Any remaining balance will be refunded subject to verification.
11Limitation of Liability
Betone is not liable for the following:
- Interruptions to gameplay caused by loss of internet connection.
- Delays or failures caused by third-party payment services.
- Account information compromised due to the user's own negligence.
- Temporary service interruptions due to unexpected technical issues.
- Financial losses incurred by users as a result of game outcomes.
Betone is committed to maintaining the highest standard of service. We apologize for any temporary disruptions caused by technical issues and guarantee they will be resolved as quickly as possible.
12Changes to Terms
Betone may update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered members will be notified by email.
Continued use of the platform after updated Terms and Conditions have been published will be considered acceptance of the new terms. We recommend checking this page regularly.